Terms & Conditions

 Welcome to VARENO.

These Terms & Conditions govern your use of the VARENO website and your purchase of our kitchen appliances and home products.

By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About VARENO

VARENO is an Australian home and kitchen ecommerce brand offering kitchen appliances and home products.

Store Address:
18 Crofton Terrace
Victoria 3109
Australia

2. Using Our Website

You agree to use the VARENO website lawfully and responsibly.

You must not:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to our website or systems

  • Interfere with website security or functionality

  • Copy, reproduce, or misuse VARENO content without permission

  • Use our website to distribute malicious software or harmful material

We reserve the right to restrict or suspend access where we reasonably believe these Terms & Conditions have been breached.

3. Products

We aim to provide accurate product descriptions, images, specifications, dimensions, and pricing.

However, product colours and appearance may vary slightly depending on your device or screen settings.

Product availability may change without notice.

We reserve the right to correct errors, inaccuracies, or omissions on our website, including product information and pricing.

4. Product Availability

Adding a product to your cart does not guarantee that the product will remain available until checkout.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, offer a replacement, refund, or other suitable solution.

5. Orders

When you place an order with VARENO, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation.

An order confirmation acknowledges that we have received your order but does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable

  • There is an obvious pricing or product description error

  • We suspect fraudulent or unauthorised activity

  • We are unable to fulfil the order

  • There has been an error in the order

If we cancel an order after payment has been received, we will arrange an appropriate refund.

6. Pricing

All prices displayed on our website are in Australian dollars (AUD) unless otherwise stated.

We may change product prices at any time.

A price change will not affect an order that has already been accepted, except where permitted or required by law.

If an obvious pricing error occurs, we may contact you to confirm whether you wish to proceed at the correct price or receive a refund.

7. Payment

We accept payment methods made available during checkout.

Payment must be successfully authorised before an order can be processed.

Your payment details may be handled by third-party payment providers. These providers may have their own terms and privacy policies.

8. Free Shipping

VARENO currently offers FREE SHIPPING on all orders across Australia.

No shipping fee is added to eligible orders at checkout.

9. Delivery

Our estimated total delivery time is:

4–8 Business Days

Orders may require 1–2 business days for processing before dispatch.

Delivery times are estimates and are not guaranteed.

Delays may occur due to circumstances outside our reasonable control, including:

  • Public holidays

  • Severe weather

  • Carrier delays

  • Remote delivery locations

  • Transport disruptions

  • Other unforeseen circumstances

Please ensure that your delivery address is accurate and complete when placing your order.

10. Returns & Refunds

VARENO offers a 60-Day Return Policy on eligible products.

Eligible change-of-mind returns may be requested within 60 days of receiving your order.

Products must generally be unused, undamaged, and in their original condition, with accessories and packaging where reasonably possible.

If VARENO provides a return shipping label, the label is valid for 14 days from the date it is issued.

For approved change-of-mind returns, return shipping costs may be the customer's responsibility.

For full details, please refer to our Returns & Refund Policy.

11. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies that cannot legally be excluded under the Australian Consumer Law (ACL).

Our products come with consumer guarantees that cannot be excluded under Australian law.

If a product is faulty, unsafe, does not match its description, or otherwise fails to meet applicable consumer guarantees, you may be entitled to a repair, replacement, refund, or another remedy depending on the circumstances.

Our 60-Day Return Policy does not replace or limit these legal rights.

12. Faulty or Damaged Products

If you receive a product that is faulty, damaged, unsafe, incorrect, or missing important components, please contact VARENO as soon as possible.

We may request photographs, videos, order information, or other details to help assess the issue.

For electrical appliances that appear unsafe or faulty, please stop using the product and contact us.

Do not attempt to repair or modify a potentially faulty electrical appliance yourself.

13. Intellectual Property

All content on the VARENO website, including:

  • VARENO branding

  • Logos

  • Product descriptions

  • Images

  • Graphics

  • Website design

  • Text

  • Videos

  • Other materials

is owned by VARENO or used with appropriate permission, unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially use VARENO content without prior written permission.

14. User Reviews & Content

If you submit a review, photograph, comment, testimonial, or other content to VARENO, you agree that the content is your own and does not infringe the rights of another person.

You grant VARENO permission to use, reproduce, display, and publish submitted content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.

15. Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience.

VARENO does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and policies.

16. Website Availability

We aim to keep the VARENO website available and operating reliably.

However, we do not guarantee that the website will always be:

  • Available

  • Error-free

  • Secure

  • Free from interruptions

  • Free from viruses or other harmful components

Website availability may occasionally be affected by maintenance, technical problems, or circumstances outside our control.

17. Limitation of Liability

To the maximum extent permitted by law, VARENO is not responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.

Nothing in these Terms & Conditions limits any liability or consumer right that cannot legally be limited or excluded under Australian law.

18. Events Outside Our Control

VARENO will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters

  • Severe weather

  • Transport disruptions

  • Government actions

  • Telecommunications or internet failures

  • Supplier disruptions

  • Carrier disruptions

  • Other unforeseen events

Where reasonably possible, we will communicate significant disruptions affecting your order.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

20. Changes to These Terms

We may update these Terms & Conditions from time to time.

When we make changes, we will update the Last Updated date at the top of this page.

The updated Terms & Conditions will apply from the date they are published on our website, subject to applicable law.

21. Governing Law

These Terms & Conditions are governed by the laws applicable in Australia.

Nothing in these Terms & Conditions prevents you from exercising any rights you may have under applicable Australian consumer protection laws.

22. Contact Us

If you have questions about these Terms & Conditions, your order, a product, returns, or any other VARENO matter, please contact our customer support team through the contact information provided on our website.

VARENO

📍 Address
18 Crofton Terrace, Victoria 3109, Australia

✉️ Email
support@vareno.com

Make Every Day Feel Like Home.